How to Sell Social Media Sponsor Activations
January 3, 2012 at 8:23 pm | Posted in Business Development, Sales Tips, Sponsorship | 4 CommentsTags: Activation, Sales, Social Media, Sponsorship
Many teams struggle with selling social media assets. In my opinion there are 2 reasons why:
- Cultural Issues
- Skill Gaps
A few years ago, I was a fairly lone voice in my position on selling social media assets to corporate sponsors.
Today, digital assets are premium buys and social remains the most dynamic property available. Trouble is, many teams are challenged in selling it (it’s a solution sell, not a transactional sale) and some sponsors think they need it but don’t know what to do or why.
One challenge that holds up sales teams is the classic QUOTA. The development or standardization of social assets means that quotas will go up, and sales manager/director targets go up in turn. This is a cultural issue – teams continually are looking for revenue stream development, yet some stand in the way of adopting this category of digital inventory. Broader thinking is required here…
The other problem is rooted in skill.
I mentioned that social is a solution sell – one that takes a different set of skills and discovery questioning. Often, sponsors need some guidance here to develop a social strategy for the deal. In this way, many web/technical resources have become “sales engineers” of a sort – as they better understand the platforms involved – and can lend good skill sets to these sales conversations.
Since some sellers struggle with how to sell social assets – here’s a list of questions to use in your own sales process to help uncover deals with social media activations:
- What are your own goals with social media?
- How does your company handle admin of your social sites?
- How does social fit into the rest of your marketing mix?
- What results will make a promotion/activation a success for you?
- What , specifically, would you like to accomplish here?
- Are they any examples of successful social campaigns that resonate with you?
- What are your expectations of my team/brand?
What we’re trying to avoid here is “Do you want to buy some Facebook updates and Twitter posts? They are $X each – how many would you like?”. These are simply conversation starters to get your partners talking – there are endless ways to structure a promotion, but you need to start somewhere.
Here are some other tips:
- Keep it high level (to start)
- Bring ideas and facilitate brainstorming
- Understand their goals and experience
- Work to conceptualize with your internal resources
- Present options that meet those needs
- Be prepared to adapt/adjust
One last thing… both problems – Cultural and Skill – are very solvable for organizations looking to uncover the dollar. I can help with both.
Sponsor and Brand Impact: Photo Tags on Facebook
May 12, 2011 at 2:02 pm | Posted in Facebook, Social Media, Sponsorship | 1 CommentTags: Facebook, Photo tagging, Sponsorship
Yesterday, Facebook announced that users can tag Pages in Facebook photos. This is kind of a big deal and can provide a profound effect on sponsor activations in the social space.
The first impact falls on your sports brand as fans can now tag your Page in their photos. Consider fans’ photos wearing team jerseys/apparel, or photos in your arena… the ability to tag your team Page layers a new level of visibility and engagement.
The second impact falls on your sponsors. Activations can now involve your Page tagging a sponsor’s Page in a photo – situations like this provide:
- A passive social marketing opportunity
- An increase in using images of/with sponsors
- A greater focus on product placement
- Cross page promotions – Sponsors tagging your Page on their photos
Up to now, most sponsored activity on Facebook has been located in status updates or tabs. Photo tagging presents a new opportunity to include images as an important asset to include in your social media kit.
Facebook Pages Upgrade: What You Need to Know
February 10, 2011 at 10:21 pm | Posted in Facebook, Social Media, Sponsorship, Sports Marketing | 1 CommentTags: Facebook Pages, Sports Marketing
If you are a Page admin – you will have seen the “Upgrade” button by now. Facebook is providing the option to upgrade now, or wait until March 10 when all Pages will be automatically upgraded.
Tip #1: Have a look at the Preview
Get a sense of what your new Page will look like by taking the Preview. Everything will still be there, but organized differently. There are a number of Admin friendly tools available to get to know and understand. Recognize that this will take some time. Do some learning before you proceed.
Tip #2: Tell your fans in advance about the upgrade
Don’t just flip the switch, tell your fans at least a day in advance about the coming changes. Facebook has a bit of a history of changing things and people not liking them. So give your fans some fair notice that their Page will change – I say THEIR page, because it is absolutely theirs. Also, don’t position this as “Facebook is making us do this”… Yes, the changes are coming no matter what, but don’t blame Facebook. After all, this platform is providing you with a media rich space to engage and sell to thousands of your fans! Be ready for negative feedback and handle it promptly and publicly.
Tip #3: Where’d my Tabs Go?
The biggest change to the layout is that the Tabs are now organized under the profile pic – they are more like links now (and consistent with Profiles). You likely have some sponsored content in these tabs – it’s a good idea to reconnect with your corporate partners and talk them through this new layout design. There are new features that enhance sponsor integration, and tabs remain intact as well.
Here’s some other new features:
- Pages will now be able to interact with other pages, much like individuals do. A page can “like” a page. Sponsorship marketing opportunities here…
- Live notification when fans post or comment
- Photos are displayed prominently at the top of the Page
- The ability to feature or promote staff
This is going to take some getting used to, but I think its clear there are more tools available for teams now to engage and monetize. Some of these new features provide excellent sponsor integration opportunities… so get ready what comes next! I will break these down in the coming weeks.
In the meantime – Here’s a Manual for the new Pages.
Social $ales Visibility
November 10, 2010 at 4:43 pm | Posted in Business Development, CRM, Sales Methodologies, Sales Tips, Social Media, Sponsorship | Leave a commentTags: Sales, Social Media, Sponsorship
One of the big challenges that teams are facing when selling social media sponsorships is dollar visibility.
The rapid rise of activations in the social space has teams building deals/packages with social elements, but without a breakdown how these items are priced out. Now, that’s a good problem to have – but teams need to be careful as they are setting standards and precedents on how their social inventory is valued and priced.
Some teams have hundreds of thousands of fans/followers – this is a premium buy for a sponsor and should not be treated as a value add activation. Innovative sponsorships look to position the social element at the core of the deal and then build in value adds around it. If you are suddenly “throwing in” custom tabs and contests on Facebook, you run the risk of having to justify any increase in this area down the line. Teams need to be aware of how social sponsorships can factor in renewals, and how this is positioned against new business.
Beyond that – social $ spend is a number that teams need to be tracking. If their in-house/CRM systems are not set up to track it, then there needs to be some sort of excel sheet that accounts for what % of deals or entire social deals that are being quoted and sold to your corporate partners.
Minnesota Wild Corporate Partner Summit
May 21, 2010 at 2:48 pm | Posted in Branding, Facebook, Getting Started, Linkedin, Marketing, Social Media, Sponsorship, Sports Marketing, Twitter | 1 CommentTags: Minnesota Wild, Social Media, Sponsorship, Xcel Energy
I was invited to speak at the Wild‘s Corporate Partner Summit this week on the topic of social media. The event was held in the Xcel Energy Center and used the scoreboard as the presentation screen – which was a cool idea.
My topics ranged from:
- Getting started and setting objectives
- Customizing platforms for differentiation
- Monetization and e-commerce integration
- Trends and forecasts
The attendees were the Wild’s corporate sponsors – which is a great value add that the team provides it’s partners. Other presenters included Tom Reutter of Scarborough Research who presented some great data on Wild fans and social media, and Dewayne Hankins / Michael Brinkman of the Wild’s internal DIG group (Digital Interactive Group) who presented on the Wild’s social presence, successful promotions and future direction.
Thanks also to Anna Johnson and Kathleen Borschke of the Wild’s Corporate Services team for all their work in preparing for the event.
True to social media form – some attendees were tweeting during my presentation – which I think is an effective way to measure engagement:
A corporate partner summit is a good way to offer value for any team – and it’s great to have the opportunity to see what your audience is picking up on. As I have mentioned many times, along with many other voices in the social space – one of social media’s key benefits is the opportunity to listen.

7 Tips for Social Media ROI
March 22, 2010 at 5:45 pm | Posted in Business Development, Facebook, How To..., Marketing, Sales Tips, Social Media, Sponsorship, Sports Marketing, Twitter | 2 CommentsTags: Facebook, ROI, Social Media, Sponsorship, Sports Marketing, Twitter
Where is the ROI from social media? From a sports marketing perspective – here is where you find the money:
- Grow your Fan and Follower populations – more eyeballs, more traffic to drive back to your website
- Bigger pops allows you to sell the social space itself too (see #2)
- Custom tabs on Facebook: You can build and sell these spaces to sponsors
- Sponsored contests for engagement
- Don’t just drop sponsored links, give fans a reason to click
- Sell your Twitter background space
- Get a sponsor for your Facebook page
- Engage with sponsors on Facebook and Twitter
- As part of a marketing strategy, brand synergy is important
- Sponsored player Twitter account
7 tips to get your social media strategy integrated into your marketing mix and draw an ROI as well.
Have you tried any of these?
Linkedin and Selling the Social Space
March 10, 2010 at 5:39 pm | Posted in Linkedin, Sales Tips, Social Media, Sponsorship, Sports Marketing | 2 CommentsTags: Linkedin, Sales, Sponsorship, Sports Marketing
As sales teams look to incorporate social media space into their inventory, I think its time to focus for a minute on Linkedin.
Many people call Linkedin the “Facebook for business”. I’m not 100% in agreement with that statement, but Linkedin certainly is a powerful and important social network. Personally, Linkedin has been vital in my own experience having been the stating point for projects, clients and even full time jobs. I consider being on Linkedin a must.
As sports sales teams are out there looking to increase their sponsor business – and for many accounts, this means the incorporation of social spaces, I think it makes sense for sales departments and marketing teams to spend some time ensuring their presence on Linkedin is strong.
Here’s how:
- Update your “Company” profile – Marketing should have a look at this; be consistent with other messages
- Ensure that all sales people have profiles – using Linkedin as a business development tool is essential in this space…
- Reach out/connect with sponsors/contacts = Re-enforce existing relationships
- Continue to build out networks and contacts
- Is the Executive/Management team represented? This lends to credibility…
- Consider starting a business networking group for your teams’ fans
- Link to other social media platforms
If you are selling the social space, you need to be on Linkedin. It just makes sense.
More about using Linkedin as a business development tool by clicking here.
6 Steps to Social Media Sponsorship Sales
February 9, 2010 at 7:51 pm | Posted in Sales Tips, Social Media, Sponsorship, Uncategorized | 2 CommentsTags: Sales Tips, Social Media, Sponsorship
2010 will be the year that social media earns its rightful place along side other traditional marketing media. Many teams have managed to grow a toe hold into a solid foot in the door and with that comes the inevitable ROI question.
If you are looking to layer social media as part of your sponsorship inventory, here are a few ideas/tips on how to get started:
1. Profile Your Base
If you have 100 or so brands that you work with, you should start by profiling your account base. By that, I mean to map out commonalities in the industries (retail, beverage, financial, etc…) and get a picture of what kinds of businesses you are working with. Finding similarities can provide the path of common strategies and approaches to speak the language of your customer. Profiling your base will give you a deeper understanding of what you have to work with.
2. Build a Social Media Matrix
Take those 100 brands and determine which ones are already active in social media. Do they have a Facebook Page or a Twitter feed? Are they active in this space? This is your “A” list.
The next group would be the “me too” brands that are emerging social media marketers. Small followers and small fans, less than consistent content and engagement. This is your “B” list.
The remaining group of brands are your “C” list – brands that are not yet active in social media or not interested.
3. Engage Your “A” List
Time to become a fan and follow your “A” list. You might consider building an alias profile to do this. The idea here is to understand how the brand operates within these platforms and get a real feeling for what the brand is about and how their social media strategy is playing out. Spend a bit of time on this as the information and insight you gain will be very valuable down the road when it is time to talk about alignment.
By alignment, I mean that you will be looking for brands that would be interested to partner with/leverage the online brand that your team represents in the same social media spaces.
4. Collaborate with Your “A” List
Request to meet with your partners to discuss their social media strategies. Find out what their goals are – what their challenges are – what their successes have been. Successful social media sponsorships are built collaboratively with the sponsor and are unique and custom in their approach. Creative teams, web teams and marketing teams need to be in communication to pull ideas together into promotions and campaigns. It’s all about working together, not about just another piece of inventory to sell.
5. Farm the “B” List
Meanwhile, your “B” list may see the opportunity to work with you as a chance to establish their social media presence. Keep going back to this group who may consider you a thought leader and look to find ways to leverage your presence and market. Your “B”s want to be here, and they see you as being in a position to help them. Stay close to them, but spend your time preaching to the converted with your “A” list.
6. Wait for the “C” List to Catch Up
Sponsorship sales can be difficult enough – you shouldn’t be spending your time and energy educating on social media benefits and strategies. These brands will catch up if they feel the need or simply continue on with current marketing efforts outside of the social media sphere. This isn’t a criticism, just the highest and best way to spend your time when social space sales are on the table.
I hope this gives you some ideas and plans on how to approach your base. Remember these are not off the shelf deals – this is not about dropping a link into your Twitter stream or posting a sponsored status update. There is a great deal more at stake in the social space for teams, brands and fans – engagement and collaboration is the key and there must be something in it for everyone.
Custom Tabs on Facebook: A Quick How To…
December 23, 2009 at 5:40 am | Posted in Facebook, How To..., Social Media, Sponsorship, Sports Marketing, Uncategorized | 1 CommentTags: Custom Tabs, Facebook, Social Media, Sports Marketing
Got your Twitter account and several thousand followers? CHECK.
Got your Facebook Fan Page with several thousand Fans? CHECK.
Great – you’re taking advantage of social media platforms to engage your fans. And now you have a presence that is EXACTLY the same as every other team in your league or market. You need to do something different for two important reasons:
- To monetize the space
- To differentiate
After establishing and earning your fans and followers, its time to take the next step and make this place your own. Custom tabs allow you to do this. Here’s how:
- Use the search on Facebook to find “FBML”. This is an app that will allow you to add a custom tab and fill it with any HTML you like… FBML stands for Facebook Markup Language. You will find the first result is “Static FBML” and has about 10M+ users. Click on it.
- Click on “Add to my Page” under the FBML logo.
- It will ask what Page you want to add it to (as you may have more than 1 page), so simply choose the Page you want to add your custom tab to.
- Go to your Fan Page.
- Click on “Edit Page”.
- Find the FBML app on your list – Click on “Edit”.
- Give your new Tab a title – you can come back and change it any time/as often as you like.
- In the FBML field, you can enter any HTML you want to make your custom tab.
- Click on Save.
- Add your new Tab by clicking on the “+” at the end of your Tab row from the Wall.
A couple of tips and things you should know:
- You’ve only got room for so many tabs, so Facebook will/may bump one to accommodate your new Tab. You can click on each Tab to delete (and bring it back later if you like with the “+”).
- You can change the order of your Tabs by dragging and dropping them.
- I suggest you build a dummy profile and a dummy Page to test things out before to start playing around with your real Fan Page. Get it right and then update/enhance your Page for real.
You can use your new Tab for sponsors, promotions, contests, you name it…
Want to see some examples? Click on the following…
- Here’s the Carolina Hurricane’s “Promotions” Tab
- Here’s the Vancouver Canucks “Contests” Tab
- And the NHL’s custom Tab
- And the Chicago Blackhawks “Mobile” Tab
Good luck! Got some other interesting or innovative custom Tabs? Please let me know…
Where Do Sponsors Fit Into Social Media?
November 18, 2009 at 7:35 pm | Posted in Marketing, Social Media, Sponsorship, Twitter | Leave a commentTags: CTR, Links, Sports Marketing, Twitter
Which is better? Ads or Links?
Links – hands down. But there is a differing of opinion on a few factors. I’m going to focus on Twitter for this post as it is great at link sharing.
Here’s an article based on the idea that more followers = higher CTRs (Clickthrough Rates).
And here is one that goes against that idea.
Now these ideas in social media marketing are still kinda new and in the world of sports marketing, Twitter followers are generally over 10K. But what seems quite clear is that in social media spaces, providing information via links that your market cares about is a solid way to go.
Keep in mind – we are in the social media space here – when looking at sponsors, we need to position them as partners. Dropping any old corporate link into your Twitter stream may not sit well with your followers so you need to consider who or what your corporate partners offer that will best suit your base. These people can “unfollow” you very quickly, and will do so if they feel that what they are receiving is not of interest to them. They are there to follow your team – your product – so you need to build social media sponsorships in collaboration with your sponsors that will give them – and your followers, something they value.
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Carson McKee
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